Cookies & Privacy

Our website along with most other websites uses cookies.  Cookies are information that a website transers to the cookie file on your computer or device.  Cookies enable our users to navigate with site where applicable to help us tailor our site content and structure to best meet the needs of our visitors who have accessed our site, this information helps us to improve the user experience.  Without cookies enabled we cannot guarantee that your user experience whilst visiting our site is as intended as it should be.  None of the cookies used on our website collect any personal data about you.

We use cookies in the following way:
To track how visitors find our site and the path they take through it help us improve our service for you.  We use google analytics and statcounter, both of these popular website analytics services uses cookies to help us how our customers use our site.
Our shopping basket uses a session cookie, without a cookie you will not be able to use our shopping cart.
To monitor and manage our website traffic.

We do not use cookies to collect personally identifiable information about you. If  you would like to restrict or block the cookies , you can do this through your browser settings. The help tool on your browser should provide relevant information on how to do this.
You may find www.aboutcookies.org helpful which contains more detailed information on how to do this, it also provides more information about cookies.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Privacy

Love Makeup will not contact or send any marketing messages to anybody other than those who have subscribed to receive it.  Love Makeup does not share this information with any third party marketing companies.

Love Makeup take the protection of your data protection very seriously, we always have. We want you to know you can trust us to respect your privacy and keep your personal information safe. New legislation aimed at giving you more control over this is the General Data Protection Regulation (GDPR).
 
We need to show you exactly what we do with the information you give us permission to use & how we use it.
The Data Protection Regulation allows you to have more control over what happens to your information. For example, if you don’t want our newsletters and offers anymore, we’ll stop sending them to you. Of course, we’ll still keep you updated about important information regarding your orders such as order confirmations, payment receipts and dispatch notifications.
 
Your personal information we collect to enable us to:
 
Provide information to you on your enquiries and requests for information from us.
Efficiently process orders submitted by you to us.
Provide delivery of your goods
Verify your identity only where we need to.
Provide customer service to you to resolve any problems with any goods or services supplied to you by us.
Send you our newsletters by email only when you have given your prior permission for us to do so.
Publish your content you have submitted to us via customer and product reviews
 
When you place an order for the first time, we will ask you to provide us with the following information.
Full name
Delivery address
Billing address
Telephone number
Email address
 
How your information you provide to us is used:
 
To safely process your card or paypal payment.
Provide you with updates to your order such as dispatch.
Provide you with tracking information via a delivery partner.
To send you newsletters about our new products and news letters only where you have provided permission.
 
Your Rights
You have rights under data protection laws in relation to your personal data. These include:
 
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
 
Your right to withdraw consent.
If you wish to exercise any of the rights set out above, please update your consent within your account or contact us via customerservice@love-makeup.co.uk